Privacy Policy

Who we are

Our website address is: https://surreyhomefinish.co.uk.

Surrey Home Finish provides local home improvement, decorating, tiling, handyman and garden furniture protection services. This Privacy Policy explains how we collect, use and protect personal information submitted through this website.

Information we collect

When you contact us through the website, by phone, by email, or through an enquiry form, we may collect your name, email address, phone number, address or area, and any details you choose to provide about the work you are enquiring about.

We may also collect basic technical and analytics information such as your IP address, browser type, device information, pages visited, and approximate location. This helps us understand how the website is used and improve the service.

Media and images

If you upload or send images to us, you should avoid sending images with embedded location data (EXIF GPS) unless you are happy for that information to be included. Website visitors may be able to download and extract location data from images displayed on the website.

Cookies

This website may use essential cookies required for the site to work correctly. We may also use analytics cookies to understand how visitors use the website and improve performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.

Embedded content from other websites

Pages on this website may include embedded content such as maps, videos, images, reviews, or links from other websites. Embedded content behaves in the same way as if you visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How we use your information

We use your information to respond to enquiries, provide quotes, arrange visits, carry out requested work, manage customer communication, improve the website, and maintain records for administrative, legal, and security purposes.

We do not sell your personal information.

Who we share your data with

We may share your information with trusted service providers where necessary to operate the website, respond to enquiries, provide services, manage communications, or comply with legal obligations.

How long we retain your data

We retain enquiry and customer information only for as long as reasonably necessary for business, legal, accounting, or administrative purposes.

What rights you have over your data

You may request access to the personal data we hold about you, ask us to correct inaccurate information, or request that we delete personal data where we are not required to keep it for administrative, legal, or security purposes.

To make a request, contact us using the details shown on the website.

Where your data is sent

Website enquiries may be checked through spam detection tools and may be processed by the systems used to operate this website and manage customer communication.

Contact

For privacy-related questions, please contact Surrey Home Finish using the contact details on this website.